We never waited long for a drink while we were playing the slot machines. The casino itself was large but easy to navigate. We left a $5.00 tip every day in the room. Everyday our room was cleaned and replenished with towels, it was lovely. We looked out to the mountains and other hotels with a side view of the new High Roller Ferris Wheel. It had a small coffee machine and a small refrigerator. We had booked a Deluxe Fab room through our travel agency with requests for a quiet area, king size bed and a nice view. We were given a room on the 27th floor so there was only 1 floor higher than us. We encountered a very friendly check in clerk who answered all our questions. We arrived on a Sunday night around 9:30 pm and the rest of the casino was hopping. We were happy to see once we got in that there was no one in the check in line….Nice! Previous reports stated that the lines were long so I guess it was just good timing. We were dropped off just down the roadway at the back which was about a 3 to 4 minute walk so really no big problem. As stated in previous reports it does not drop you off at the front doors of the Flamingo. We took the shuttle (Show Time) to and from the airport. In all honesty we have no complaints about anything. This was our second time staying here, the first time being 2 years ago. My husband and I stayed at the Flamingo May 11th thru May 16th. On a positive maybe I got a taste of what Vegas used to be like bullied out of my money. Front desk could not find who upgraded me or when I agreed to it yet insisted I paid or security would be called.

I would love to say I'd give them another chance because I have had great trips but after being lied to and embarrassed I don't think i'll be back. Out of all my total reward trips including AC service and housekeeping may have been the poorest here. As a courtesy they took off one fee, the fee they charged us for a room we didnt have thank. We were charged for strip view ,it was not strip view, and front desk insisted we did when they realized they were wrong no apology or fee waived. At check out there was a $160 fee and they would not remove it saying it was agreed to. Don't expect employees to treat you better if you tip we tipped 50.00 to the front desk and we were promised a room on same floor as friends at no fee additional. Diamond/Platinum check in was very poor, long lines and no additional service.

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